1. Information we receive
We may receive information you provide when contacting us or placing an order, such as your name, email address, order details, and the contents of your message. We do not ask for sensitive personal information unless it is necessary to resolve a specific request.
2. How we use information
We use information to provide digital products, respond to support requests, keep order records, prevent misuse, and improve the site. We only use information for purposes connected to operating Eagis Shop and communicating with you about your request.
3. Payments and third parties
Payment information is handled by the payment provider used at checkout. Eagis Shop does not need your full payment-card number to provide support. Third-party providers may process information under their own privacy policies.
4. Cookies and local storage
The site may use essential browser storage to remember functional preferences, such as whether an introductory notice has been acknowledged. We do not use that storage to sell personal information.
5. Retention and security
We retain information only for as long as reasonably needed for the purposes described here, legal obligations, and resolving disputes. We use reasonable safeguards, but no online service can guarantee absolute security.
6. Your choices
You may ask what personal information we hold about you, request a correction, or ask us to delete it where applicable. Email support@eagisshop.lol with your request and enough detail for us to identify it.
7. Updates and contact
We may update this policy as our practices change. The latest version will be posted here. For privacy questions, contact support@eagisshop.lol.